Our Tenant Services

Empowering renters to claim their rights and stay housed.

About our services

The Canadian Centre for Housing Rights (CCHR) provides free, individualized services to renters in Ontario who are facing challenges in their housing. While we are unable to offer in-person legal support, our team is happy to assist you by phone or email.


Information and Referrals

Our caseworkers work to empower renters by:

  • Providing legal information and resources – including self-advocacy guides – to help them address discrimination in their home.
  • Providing referrals to other services that may be available to help them.
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Legal Services

Our lawyers provide legal advice and/or representation for renters in Toronto and York Region who need support with:

Eligibility criteria

Our legal services are only available for tenants who meet our eligibility criteria. Learn more about our services and if you qualify in:

Please note: CCHR cannot assist tenants with all of their housing-related complaints, such as issues with their neighbours, the Landlord and Tenant Board, or in non-rental housing. 


Contact us

We provide free, individualized services, through phone or email, to renters in Ontario who are facing challenges in their housing. Please complete the form below to let us know about your issue.

Our team will respond within 3 business days.


Or you can reach us by phone:

Hours of operation:

Monday to Friday: 9:30am – 5:00pm

Phone numbers:

416-944-0087
1-800-263-1139 (toll-free)

In-person meetings are not available at this time. Services are offered by phone or email.
We are closed on all weekends and statutory holidays.


Learn about Ontario housing law, tenants’ rights and landlord responsibilities

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